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Sunday, September 30, 2012
An Honest Guy's Guide To Landscaping In The Suburbs
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Why Klout Deal Is Not The Answer To Microsoft's Social Search Strategy
As Microsoft seeks to better quantify the influence of its social search, the company has partnered with the controversial online-influence ranking service Klout as a first step. It looks to be no more than a marriage of convenience.
Microsoft said Thursday that it would make an investment in the company, and that Klout scores would begin showing up in the ?sidebar? of its Bing social search. On Klout, meanwhile, experts who appear in Bing?s ?People Who Know? section of the sidebar will be recognized on Klout, noted Joe Fernandez, the chief executive of Klout, in a blog post. People who have a Wikipedia account associated with their Klout profile will also be rewarded for the frequency that they are searched on Bing.
?What?s interesting about our work on the Klout service is that for the 1st time Bing is an outbound signal for influence,? said Derrick Connell, Corporate Vice President, Bing, in a blog post. ?Search as a new outbound signal is an interesting new development in the way we think about big data and how it can add value to lots of the other services we use each day.?
While that sums up Bing?s goal, Microsoft could have done a better job explaining it in plain English. Here?s what it means for both companies.
What?s Klout?
?Klout began with a very simple idea: Everyone has influence - the ability to drive action,? according to the company?s website. From a charitable perspective, Klout measures a person's ability to drive conversations online in a variety of social media: on Twitter, Facebook and Google+ as well as smaller social networks like LinkedIn and YouTube. Your ?Klout? - a numerical score - is compiled from the number of times you?re mentioned, for example, or how many times a post is commented upon, liked or retweeted.
That?s the key metric for Microsoft. Klout?s single numerical score assigns a level of influence to your social presence, giving some indication of their opinion?s worth online. Klout also allows others to give you ?Klout,? or ?+K,? the company?s currency of social influence, in a given topic. For example, I?m an influencer on branding, games and music.
In May, Microsoft added the ?sidebar? to its Bing search engine, assigning influence from the friends of the Bing user. The sidebar also uses Facebook to solicit requests from users on which restaurant a user should eat at during a stopover in Seattle, for example, and uses geolocation data, published opinions, and automated, personal requests from those friends to get personalized results. Now, the Klout score will be one of the main signals of which friends? opinions Bing will try to display.
My Problems With Klout
And that?s where the problems start.
Because, first, most observers agree that Klout simply isn't a reliable indicator. For example, it's pretty wrong about me. I?m not an influencer of music. I don?t even listen to music. Really, at all. I find it distracting while I?m working, and during down periods I read, watch TV or movies, and play with my kids. I usually tune into sports radio in the car, only occasionally listening to the local alt-hippie-rock station. I can?t even remember the last time I wrote anything with a specific music focus, besides a few tweets on ?Gangnam Style.? And yet, here I am.
Earlier this year, I was considered an influencer of the NBA basketball playoffs. I?m 6-foot-2, deathly white, with the hops of an oyster. Yes, I know that a pick and roll isn?t referring to a lobster feed, but that?s about it.
Second, there?s the elitism factor. Many have done a better job than I could explaining the problems with Klout, which assigns perks to the ?one percent? of the Web. But it boils down to the fact those with the most presence online - and the highest Klout scores - aren?t necessarily the most authoritative sources of information.
Third, adding Klout because someone searched on Bing for a Wikipedia article about them, as Klout indicated it would do, probably isn?t an indication that their opinion carries weight. It might make them interesting, true, but not necessarily an expert. It?s the ?Joe the Plumber? problem.
What Is Influence, Anyway?
Microsoft continues to sail into uncharted waters with its new social search. I?ve argued before that the best use of social search is cultivating an engaged, opinionated network of friends, and mining their published opinions. In one sense, this is exactly what the Bing-Klout partnership has set out to do.
Way back in 1997, Laura Garton and Barry Wellman of the University of Toronto, along with Caroline Haythornthwaite of the University of Illinois at Urbana-Champaign, published a frequently cited paper that attempted to define how infuence is measured by social networks. The trio concluded that four metrics determine the strength of a social connection:
- Relations, or sharing content (which can be emotional support, computer files, or money) between two people
- Ties, or the number of different types of content shared (such as a professional relationship as well as a common love of baseball)
- Multiplexity, which assigns increased strength to how many ties one has
- Social composition, such as the relationship between a superior and an underling, or two peers.
Klout essentially measures all of these characteristics already. If a friend and I are both reporters, that makes us colleagues. If he likes baseball as well, and his child is the same age as my own, that forges an even closer tie.
Integrating one's search presence into this takes the concept of social influence in a new direction. Bill Gates is indeed a popular search term. But so is Kim Kardashian. Again, the Joe the Plumber problem rears its head.
There Are Other Solutions
There are other social-network-ranking options. PeerIndex is one of the more popular choices, and companies like PostRank and HowSociable have also tried to crack the problem.
"For the gold standard in influence measurement, the best alternative to Klout is citation analysis, where you look for authority indexes based on the totality of Web citations, that is, links or textual references to a source within a defined topical context," Mark Rogers, the founder of Sentinel Projects, one alternative to Klout, wrote in 2011. "This process punishes people who are looking for indiscriminate followers and citations. It ignores activity, rewarding being talked-about over talking.
"The thing is, measuring influence in such a topic-specific way is hard and bespoke," Rogers added. "There are lots of firms trying to do this - Traackr and mBlast have already been mentioned. We're another one. These bespoke options require human iteration and heavy computer processing to provide network measures (influence, but also popularity, hubness and betweenness) that are much more nuanced than what you'll get from self-service influence tools like Klout."
The problem that Bing and Klout face is how to appropriately value the Web's opinions, and also how to assign weight to those who don?t use the Web as their primary communication medium. In some ways, the partnership between Klout and Microsoft is an obvious first step to addressing these issues, but that?s all it is - the first step on a long road.
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Saturday, September 29, 2012
Prosecutors charge woman with forging father's signature on life support documents
Prosecutors are charging a Missouri woman with forging her father's signature on a document doctors relied on to take him off of life support.
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Friday, September 28, 2012
Watch ?Perks? Writer, Director Stephen Chbosky?s Full PTL Interview
Facebook Shares Jump More Than 6% After Gifts Launch. (Hooray For New Revenue Streams.)
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Tuesday, September 25, 2012
Teachers pay for pupils breakfasts after losing funding
Global Hearts for Children had funded the meals at Knowle DGE school - but now their website reports that they have gone into liquidation. According to the BBC news website, the school has applied for money from another charity - but in the meantime teachers are paying for the meals. Joanna Greenwood, who works at the school which specialises in learning difficulties, said the teachers wanted to help. She said they felt it was important for children to start the day with a meal. The BBC reports that Global Hearts for Children had provided the breakfast club meals at the school for the past nine years before going into liquidation, and that the school has now applied to a charity called Magic Breakfasts for funding.
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Monday, September 24, 2012
Car Insurance Quotes: How to Properly Compare the Best Offers
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TEXT-Fitch:Liberty Global's bid may not be negative for Telenet rating
conditional offer for the remaining shares in Telenet that it does not own might not be negative
for Telenet's rating. Fitch...
Sunday, September 23, 2012
Do You Have a Problem With Rats?
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Kindle Fire HD: Missing UK features?
Originally posted here: Kindle Fire HD: Missing UK features?
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Saturday, September 22, 2012
The Function of Multi Car Insurance Comparison These Days
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2012 Portimao WSBK Saturday Round Up: Forget Next Year, This One Isn't Over Yet
As teams announce new lineups and new tracks are added to the 2013 calendar this weekend, one could easily be forgiven for thinking the 2012 season has finished. With two races to go, and one hundred points still up for grabs, nothing could be further than the truth.
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2013 MotoGP Provisional Calendar Leaked: 3 US Rounds, 4 Spanish Rounds, 2 Italian Rounds, And Late March Start
The provisional MotoGP calendar has taken a little longer than normal to appear. An initial calendar had been expected at Brno in late August, but no calendar was forthcoming at the Czech Grand Prix. The next rumored date for the calendar to be released was the weekend of the Misano round of MotoGP, but once the paddock assembled at Misano, it became apparent it would emerge a few days later - MotoMatters.com was told by an IRTA representative that the calendar would be announced on Tuesday or Wednesday this week. On Tuesday, the Austin Statesman newspaper reported that the calendar would be out on Friday, but the excessive enthusiasm of Loris Capirossi saw the former racer and current MotoGP safety advisor leak the 2013 calendar on his Twitter page on Thursday night.
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Friday, September 21, 2012
The Motorola MBP36 or the MBP28? Is Bigger Better?
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Don't Want to Depend on Student Loans? You've Got to Get Creative!
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Thursday, September 20, 2012
How to Switch Insurance From One Car to the Next
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Wednesday, September 19, 2012
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UPDATE 1-Lower coal, goods volume cuts Norfolk Southern forecast
said weaker shipments of coal and merchandise as well as
lower fuel surcharge revenue would reduce its third-quarter
earnings from a year earlier.
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Tuesday, September 18, 2012
Effective Tax Planning For Business Owners
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Anti-Japan protests reignite across China on occupation anniversary
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